Maintenance and Hourly Rate. 

Once your site is complete, it will need to be updated.  Although it is possible to put up a static site, it is not always advisable.  If you want visitors to continue to come back to your site, updating must be an ongoing process.

The frequency of updates will differ from site to site, but if you just need minor date, price, or wording changes; a lot of work can be accomplished in one hour. 

Option 1: Hourly Maintenance Services

Hourly maintenance services are perfect for your occasional website updates. They're priced by the hour so its affordable and convenient for you. Just send us an email with your request and in most cases, we can have your updates completed within 2 to 24 hours!

Option 2: Monthly Maintenance Services

Monthly maintenance service plans are the perfect solution for websites requiring regular updates on a daily, weekly or as needed basis.

 Such routine updates might include price changes, new product info and product images, hours open and notices or sales/specials.

We will also maintain your website whenever you need changes and updates. This frees you up to concentrate on what you are most involved in ...Running and operating your business.

Why would you want us to maintain your site?

• Frees you up to run your business instead of spending numerous hours ldealing with the intricacies of maintaining your site's accurate scripting and layout  functionalities.
• Accuracy is important to us. We know that your site and the information on it are important to you. We do our best to get it right the first time! But if we erred, as soon as you notify us of an error, we are right on the job making the correction.
• Quick turnaround - Updates are usually done within 2 to 24 hours (except holidays and weekends, unless it is an urgent update)

Web Site Maintenance Policy:

1. We maintain a current local backup copy of your web site.
2. "Maintenance" is defined as keeping the website current. It is not intended to be a redesign or revamp.
3. Updates are completed within 24 hours of the time they are received, except weekends and holidays. Updates received after 3:00pm EST(or DST) may not be completed until the next business day unless prior arrangements have been made.
4. Time is based on actual total time involved in completing the updates. There is a one-half hour minimum charge for updates made if paying by the hour. If utilizing one of our "maintenance packages" there is no separate fee for maintenance work unless there is either an overly extensive amount of updating required or it requires more frequent updates than originally planned.
5. Although we make every effort to make accurate changes, it is the client's responsibility to review updates and notify us of any necessary changes that need to be made. We do not charge for changes that are our fault. However, if a change needs to be made due to client error, the regular hourly update fees will be charged.
6. We reserve the right to distinguish between "updates" and "new design". New design work is charged at our design rate.
7. Updates should be provided electronically by email as much as possible. Attachments should be in .txt or .doc (Word) format. Pictures need to be .jpg or .gif. Updates may also be sent by postal mail or by fax(if by fax, email me first to set up fax time). Those that require retyping data or scanning photos might add an additional cost  to complete the changes.
8. Your web site may be using third-party components (web site trackers, weather info-feeds, etc.). We have no control over what third party sites do and take no responsibility for loss of information due to actions of these sites. Any changes to your site stemming from regulations of these third party components will be billed at the normal hourly rate. (Example, A retail site might be connected to Authorize.net. If Authorize.net requires changes in the code, this will be billed as normal maintenance fees.)